Computing Technology Industry Association (CompTIA® A+ Certification)   A+ Certification Exams: CompTIA A+ Essentials Exam CompTIA A+ Exam 220-602 Option 1   A+ Certification £590 OR Option 2   A+ Certification + MCSE Certification £1580 OR Option 3   A+ Certification + Cisco CCNA Certification £1200		End 2 End Process Enrolment Phone or In Person Course Fee £590 Books and Course Material Included         Hands-on instructor led training on Building and Troubleshooting for 4 weeks and Unlimited Practice Hours         Free A+ Mock Exam         Actual A+ Exam done @ BCOC         CompTia A+ Certified
Nearest starting Dates for A+ Certification CompTia Start Date Session Time Duration Observations Enrollment 1
A+ Certification Course Highlight • Introduction to Computer System • A+ Certification and Examination Overview • Personal Computer Components • Characteristics of storage devices • Motherboards, Form Factor, ATX / BTX, Micro ATX / NLX • I/Os, sound, video, USB, serial • EIDE / PATA, SATA, SCSI • Chipsets, BIOS / CMOS • AC adapter, ATX, proprietary • CPU chips, AMD, Intel, CPU technologies • Memory, DRAM, SRAM, SDRAM, DDR / DDR2, RAMBUS • ECC vs. non-ECC, Single-sided vs. double-sided • Multimedia, USB, Parallel, network and modem • Web and digital cameras, MIDI, microphones • Video including PCI / PCIe and AGP, Multimedia • Ports and cables, RJ45 and RJ11, PS2 / Mini-DIN, Coaxial • Heat sinks, CPU and case fans, liquid cooling systems • Storage devices, file systems and imaging technology • Hardware / software configurations • Troubleshooting techniques • Diagnostic Motherboards, Power supply, Processor / CPUs, • Memory, Display devices, Input devices, Adapter card, BIOS, • Laptops and Portable Devices • Memory and hard drives, Peripherals, docking station, port replicator • Expansion slots, PCMCIA I, II and III, card and express bus, • Ports, Communication connections • LCD technologies, • Resolution, XGA, SXGA+, UXGA, WUXGA • Fn keys, LCD cutoff switch • AC power, LEDs, swap AC adapter, DC power • Managing disks, directories and files in operating systems • Windows 95 and NT, hardware compatibility • Troubleshooting Operating System • Automated System Recovery (ASR), Emergency Repair Disk (ERD) • Printers and Scanners • BluetoothNetworking, TCP / IP, IPX / SPX including NWLINK, NETBEUI • Cabling, UTP, CAT3, CAT5 / 5e, CAT6, Fiber • LAN / WAN, ISDN, DSL, cable, satellite, Broadband, • Dial-up, Wireless, Infrared, Bluetooth • Viruses, Trojans, worms, spam, spyware, adware, grayware • File system security, FAT32 and NTFS • Wireless Configurations, DHCP, WEP.x and WPA, MAC filtering • Safety and Environmental Issues • Install, configure, upgrade and optimize security • Use job-related professional behaviour

Computing Technology Industry Association

(CompTIA® A+ Certification)

A+ Certification Courses

Our training courses in CompTIA A+ Certification are perfect for anyone looking to break into the IT certification in London and throughout world. A+ course commonly associated with PC Engineering and system support is a imperative part of the mounting computing venture and serves as a starting point for professionals interested in launching a career in computer hardware maintenance and networking.

A+ certification would be the course to start if you are looking for interactive courses that provide everything one requires passing the A+ certification exam and taking charge of today's spirited PC maintenance marketplace in London.

Gaining an entry level position as a PC Engineer and system support professional can lead to superior opportunities within companies in London and rest of the world, especially if you hold the vendor-neutral CompTIA® title awarded by the Computing Technology Industry Association (CompTIA®). Job opportunities are waiting and A+ certification gives you an edge over other PC engineer techs.

CompTIA A+ Essentials Exam helps students to properly install, configure, upgrade, troubleshoot and repair micro-computer hardware. CompTIA A+ Certification (Exam 220-602) helps students with essential operating system competencies, security configuration and solid knowledge of Windows XP/2003.

CompTia A+ Certification

Course Content

CompTIA Certification A+ Essentials Exam

CompTia A+ Certification
A+ Certification Exams Overviews
A+ Certification and Course Structure

Personal Computer Components
Names, purposes and characteristics of storage devices
?  FDD, HDD, CD / DVD / RW, drive speeds, media types
?  Removable storage, tape drive, solid state such as thumb drive, flash and SD cards, USB, external CD-RW and hard drive

Names, purposes and characteristics of motherboards
?  Form Factor, ATX / BTX, micro ATX / NLX
?  Integrated I/Os, sound, video, USB, serial, IEEE 1394 / firewire, parallel, NIC, modem
?  Memory slots, RIMM, DIMM
• Processor sockets, External cache memory, Bus architecture, Bus slots, PCI, AGP, PCIe, AMR, CNR
• EIDE / PATA, SATA, SCSI Technology
• Chipsets, BIOS / CMOS / Firmware, Riser card / daughter board

Characteristics of power supplies
• AC adapter, ATX, proprietary, voltage, processor / CPUs
• CPU chips, AMD, Intel, CPU technologies, Hyperthreading, Dual core, Throttling, Overclocking, 32 vs. 64 bit

Characteristics of memory
• Types of memory, DRAM, SRAM, SDRAM, DDR / DDR2, RAMBUS, Operational characteristics, Memory chips, Parity versus non-parity, ECC vs. non-ECC, Single-sided vs. double-sided

Input devices
• Mouse, keyboard, bar code reader, multimedia,
• Web and digital cameras, MIDI, microphones), biometric devices, touch screen

Adapter cards
• Video including PCI / PCIe and AGP, Multimedia
• I / O, SCSI, serial, USB, Parallel, network and modem

Ports and cables
• USB 1.1 and 2.0, parallel, serial, IEEE 1394 / firewire, RJ45 and RJ11, PS2 / Mini-DIN, centronics, MIDI Coaxial, SPDIF

Cooling systems
• Heat sinks, CPU and case fans, liquid cooling systems, thermal compound

Install, configure, optimize and upgrade personal computer components
• Add, remove and configure internal and external storage devices
• Internal storage devices, file systems and imaging technology, Install display devices, input and multimedia devices, troubleshooting techniques, backups, Research ideas and establish priorities
Troubleshooting
• Connections, hardware / software configurations, device manager and consult vendor documentation
• Recognize and isolate issues with display, power, basic input devices, storage, memory, thermal, POST errors
• Evaluate results and take additional steps if needed such as consultation, use of alternate resources, manuals
• Determination of software and / or hardware problems
• Apply basic troubleshooting techniques, thermal issues, error codes, power, connections including cables and / or pins, compatibility, functionality, software / drivers
• Diagnostic Motherboards, Power supply, Processor / CPUs, Memory, Display devices, Input devices, Adapter card, BIOS, self-test, hard drive self-test and software diagnostics test
• Visual / audio inspection, Driver / firmware updates
• Repair tools and cleaning materials, Ensuring proper environment, input devices and batteries

Laptops and Portable Devices
• Form factors such as memory and hard drives, Peripherals, docking station, port replicator and media / accessory bay
• Expansion slots, PCMCIA I, II and III, card and express bus, Ports, Communication connections, Bluetooth, infrared, cellular WAN, Ethernet
• Power and electrical input devices, auto-switching and fixed-input power supplies, batteries
• LCD technologies, active and passive matrix, resolution such as XGA, SXGA+, UXGA, WUXGA, contrast ratio, native resolution, Input devices, stylus / digitizer, function (Fn) keys and pointing devices such as touch pad, point stick / track point
• Distinguish between mobile and desktop
• Motherboards and processors including throttling, power management and WiFi.

Install, configure, optimize and upgrade laptops
• Configure power management, BIOS-ACPI
• Safe removal of laptop-specific hardware, peripherals, hot-swappable devices and non-hot-swappable devices
• Video, keyboard, pointer and wireless card issues, AC power, LEDs, swap AC adapter, DC power, Plug in external monitor
• Fn keys, LCD cutoff switch
• Cooling devices, hardware and video, operating environments including temperature and air quality, storage

Operating Systems
• Microsoft Windows 2000, XP Professional, XP Home and Media Center
• Identify differences between operating systems, Mac, Windows, Linux
• Operating system components including registry, virtual memory and file system, Windows Explorer, My Computer, Control Panel, Command Prompt, My Network Places, Task bar / systray, Start Menu, BOOT.INI, NTLDR, NTDETECT.COM, NTBOOTDD.SYS, Registry data files
• Concepts and procedures for creating, viewing, managing disks, directories and files in operating systems, Disks, active, primary, extended and logical partitions, File systems, FAT 32, NTFS
• Directory structures, create folders, navigate directory structures, Files, creation, extensions, attributes, permissions
• Upgrading from Windows 95 and NT, hardware compatibility and minimum requirements, boot media such as CD, floppy or USB, network installation, drive imaging, attended / unattended, file system type, network configuration
• Disk preparation, start installation, partition and format drive,
• Device driver configuration, upload device drivers, hardware, application and / or network compatibility
• Implementation, backup data, install additional Windows components
• Device driver installation, automated and / or manual search and installation of device drivers, driver signing, virtual memory, hard drives, temporary files, service, startup and applications

Troubleshooting Operating System
• Boot sequences, methods and utilities for recovering operating
• Boot methods, safe mode, recovery console, boot to restore point
• Automated System Recovery (ASR), Emergency Repair Disk (ERD), Analyze problem including potential causes, hardware / software configurations
• Recognize and resolve common operational issues such as bluescreen, system lock-up, input / output device, application install, start or load and Windows-specific printing problems
• Error messages and codes, Boot errors, invalid boot disk, inaccessible boot drive, missing NTLDR, Event Viewer.
• Disk management tools, DEFRAG, NTBACKUP, CHKDSK, Format
• System management tools, device and task manager, MSCONFIG.EXE
• File management tools, Windows Explorer, ATTRIB.EXE
• software and Windows updates, service packs, scheduled backups / restore, restore points

Printers and Scanners
• Using printers and scanners, printer and scanner technologies, laser, inkjet, thermal, solid ink, impact, printer and scanner components, memory, driver, firmware, toner, ink cartridge, paper
• Parallel, Network, NIC, print servers, USB, Serial, IEEE 1394 / firewire, Bluetooth, 802.11, infrared, SCSI
• Configure printers / scanners, Power and connect the device using local or network port, Print a test page, printer / scanner problems, scan test page, software vs. hardware, driver, connectivity, printer

Networking concepts
• Bandwidth, Addressing, Protocols, TCP / IP including IP, classful subnet, IPX / SPX including NWLINK, NETBEUI / NETBIOS, Full-duplex, half-duplex
• Cabling, twisted pair, coaxial cable, fiber optic, RS-232, USB, IEEE 1394 / Firewire, UTP, CAT3, CAT5 / 5e, CAT6, Fiber, single-mode and multi-mode
• network connectors, RJ45 and RJ11, ST / SC / LC, MT-RJ,
• Networking models, peer-to-peer and client / server
• LAN / WAN, ISDN, DSL, cable, satellite, Broadband, Dial-up, Wireless, Infrared, Bluetooth, Cellular, VoIP

Install, configure, optimize and upgrade networks
• Network cards (physical address), obtain wired and wireless connection, Software firewalls, Malicious software protection, viruses, Trojans, worms, spam, spyware, adware, grayware
• File system security, FAT32 and NTFS

Wireless Configurations
• Wireless security, Wireless encryption, WEP.x and WPA, client configuration
• Access points, disable DHCP / use static IP, change SSID from default, disable SSID broadcast, MAC filtering, change default username and password, update firmware, firewall
• Encryption technologies

Install, configure, upgrade and optimize security
• Upgrade and optimize hardware, software and data security, BIOS, Authentication technologies, Malicious software protection, Data access, local security policy, Backup procedures and access to backups

Safety and Environmental Issues
• Safe work environment and equipment handling, potential hazards and implement proper safety procedures
• Disposal procedures for batteries, display devices and chemical solvents
• Safety Data Sheets, equivalent documentation, accidents including incident reporting

Use job-related professional behaviour
• Positive attitude and tone of voice
• Customers’ problems
• Avoid being judgmental and / or insulting or calling the customer names
• Avoid distractions and / or interruptions when talking with customers
• Service customer in professional behaviour

CompTIA A+ Certification (Exam 220-602)

DOS
• Operating Systems, The Command Interpreter
• COMMAND.COM, The Environment
• The Path, DOS Commands
• The DIR Command: File Searches
• Summary—DOS, Logical Formatting and Partitions: FDISK
• FORMAT.COM, File Systems
• File Management, DEFRAG.EXE
• Filenames, Disk Management
• Operating Systems Versus Shells
• Batch Files

Personal Computer Components
• Storage devices, Motherboards, Power supplies, Processors / CPUs, Memory, Display devices, Adapter cards, Cooling systems
• Issues with peripherals, multimedia, specialty input devices, internal and external storage and CPUs, Power supply, Processor / CPUs and motherboards, Memory
• Multimeter, Anti-static pad and wrist strap, Loop back plugs
• Power devices, power strip, surge protector, ventilation and cooling

Laptops and Portable Devices
• Laptop-specific communication connections such as Bluetooth, infrared, cellular WAN and Ethernet
• CD including inverter, screen and video card, peripherals, hot-swappable and non-hot-swappable devices
• Diagnose power conditions, video, keyboard, pointer and wireless card
• AC power, DC power, Plug in external monitor, Toggle Fn keys
• Operating systems, Microsoft Windows 2000, XP Professional, XP Home and Media Center

Command-line functions and utilities to manage operating systems
• CMD, HELP, DIR, ATTRIB, EDIT, COPY, XCOPY, FORMAT, IPCONFIG, PING, MD / CD / RD
• creating, viewing and managing disks, directories and files on operating systems

Disks management, disk utilities, Applications and memory
• Active, primary, extended and logical partitions and file systems including FAT32 and NTFS
• Directory structures, create folders, navigate directory structures, creation, attributes, permissions
• Operating system utilities, DEFRAG, NTBACKUP, CHKDSK, Format, MSCONFIG.EXE, REGEDIT.EXE, REGEDT32.EXE
• Event Viewer, System Restore, Remote Desktop, Windows EXPLORER, ATTRIB.EXE, Virtual memory,
• Virtual memory, Temporary files, Services, Startup

Recover operating systems and Troubleshooting
• Boot methods, recovery console, ASR, ERD, Auto-restart errors, Bluescreen error, System lock-up, Device drivers failure, Application install, start or load failure, invalid boot disk, inaccessible boot drive, missing NTLDR,
• Startup modes, safe mode, safe mode with command prompt or networking, step-by-step / single step mode, Task and Device Manager
• Recover CD / recovery partition, System File Checker (SFC), software and Windows updates

Printers and Scanners
• Scanners including laser, ink dispersion, thermal, solid ink and impact printers and scanners, Install, configure, optimize and upgrade printers and scanners, local or network port
• Print drivers, PCLTM, PostscriptTM, GDI
• Troubleshooting printers and scanners

Networks
• Fundamental principles or networks, network protocols and terminologies
• TCP / IP, gateway, subnet mask, DNS, WINS, static and automatic address assignment, IPX / SPX (NWLink), NETBEUI / NETBIOS, SMTP, IMAP, HTML, HTTP, HTTPS, SSL, Telnet, FTP, DNS
• Install and configure network cards, Configure client options, share network resources, IPCONFIG.EXE, PING.EXE, TRACERT.EXE, NSLOOKUP.EXE